One place per property
Keep the details for each home together, with its own records and supporting documents.
HAUMANA FOR BUILDERS
A home well built.
A handover well prepared.
Bring every home’s records, warranties and documents together. Give the homeowner a clear start, with their first 12 months of Home Plus included.
Checking account…
See how it works ↓PROPERTY HANDOVERExample
Willow Lane · Lot 12
Everything for the next chapter.
RecordsDocumentsHandover
- Kitchen appliancesModels, manuals & warranties
- Home systemsHeating, ventilation & maintenance
- Property documentsCertificates & useful reference files
Prepared by the builder.
Ready to make their own.
Ready to make their own.
Free to apply.Pay when adding a property. Prepare for up to 12 months.
12 months of Home Plus includedThe homeowner’s included year starts on acceptance.
Checking account…A considered handover
Review what you’re sharing and send the homeowner an invitation to receive it.
A home they can manage
The homeowner receives the selected information into their own household. Your access doesn’t extend to their personal account.
FROM BUILD TO HANDOVER
Three steps to a clearer handover.
Apply
Apply with your company details and verify your email. We review your application before you start adding properties.
Prepare
Add the home’s details, organise records and upload the documents its next owner will need.
Hand over
Pay once and invite the homeowner to receive their documents. Their included year starts when they accept.
Builder questions, answeredBuilder access, payment, handover and homeowner plans
How do I sign up and sign in as a builder?
Start with builder sign-up, add your company and contact details, including your GST number, and verify your email. We review your application before you can add properties. We may ask for more information, and we email you the decision.
Already registered? Use builder sign-in. Your builder workspace is for preparing properties and managing handovers. Homeowners use homeowner sign-in and their own accounts to manage their homes. Both audiences have dedicated sign-in pages; use your existing email and password. Your verified account access determines the workspace you can open.
When do I pay for a handover?
Applying is free. You pay once when adding a property, with your approved rate shown before payment. Confirmed payment activates up to 12 months to prepare documents and complete handover. The homeowner receives 12 months of Home Plus from acceptance, with existing paid or included time protected. They do not need a card or payment to accept.
How many properties can I prepare at once?
Your approved account has an active-property allowance. You can have up to three unfinished property payments; these can be resumed for seven days, but records and documents stay locked until payment is confirmed.
Each paid property has up to 12 months of preparation. Editing, uploading or resending does not restart that period. Each paid property allows up to 50 documents and 75 MB of storage, with a maximum of 10 MB per file. Keep your own copies: expired preparation records and files are scheduled for removal. Existing properties retain their displayed transition deadlines.
What if the homeowner does not accept the invitation?
The homeowner must accept within the property’s 12-month preparation period, even if you send the invitation later. Replacing or resending the invitation does not extend the displayed deadline. Their included year starts only when they accept.
If the handover is not accepted in time, access expires and the property’s records and files are scheduled for removal. Keep your own copies and follow up with the homeowner before the deadline.
What can I access after the homeowner accepts?
The homeowner receives their own copy of the records and documents you shared. You have 30 days of read-only access to the shared originals, followed by a permanent handover receipt and audit trail. Removing your expired originals does not remove the homeowner’s copies.
Your builder access does not extend to the homeowner’s private household records. They manage their own account and any plan they choose after their included access ends.